Using this website does not by itself create a client relationship, guarantee advertising results or establish a final scope of services.
Specific services, deliverables, fees, access requirements and responsibilities should be agreed separately before any engagement begins.
Overview
These Terms & Conditions govern access to and use of the website operated under Starbrookly .
By accessing this website, you agree to use it lawfully and in accordance with these Terms.
If you do not agree with these Terms, you should stop using the website.
These Terms relate primarily to use of this website. A separate proposal, statement of work, agreement or other commercial document may apply to actual agency services.
Use of the Website
The website is intended to provide general information about performance marketing services, capabilities and ways to contact the agency.
You may use the website for lawful purposes such as:
- learning about available services;
- reviewing information about Google Ads, lead generation, e-commerce and analytics;
- navigating between service and legal pages;
- submitting a genuine business enquiry;
- requesting an account or advertising review.
Website availability may change from time to time and uninterrupted access is not guaranteed.
Service Information
The website may describe services including:
- Google Ads management;
- Search advertising;
- Performance Max;
- Google Shopping and Merchant Center support;
- lead generation;
- e-commerce advertising;
- conversion tracking and analytics;
- CRM and offline conversion workflows;
- reporting, monitoring and marketing automation.
Website descriptions are general and do not mean that every service, feature or integration will be suitable or available for every project.
Final service scope depends on factors such as the client's objectives, accounts, available data, technical environment, advertising budget and agreed engagement.
Advertising Results
Digital advertising performance depends on many factors outside the control of any agency.
These may include:
- advertising budget;
- market demand;
- competition;
- auction conditions;
- website quality;
- pricing and offer strength;
- product availability;
- sales processes;
- lead quality;
- conversion tracking accuracy;
- changes made by advertising platforms.
Unless specifically agreed otherwise in a separate written engagement, website references to CPA, CPL, ROAS, revenue, qualified leads, conversion rate or other metrics do not constitute a guarantee that a particular result will be achieved.
Illustrative examples, workflows, interface visuals or performance scenarios on the website are used to explain strategy and measurement concepts unless clearly identified as verified client results.
Third-Party Platforms
Performance marketing work may involve independent third-party services and platforms.
These may include, for example:
- Google Ads;
- Google Analytics;
- Google Tag Manager;
- Google Merchant Center;
- CRM platforms;
- e-commerce platforms;
- website or hosting providers;
- reporting and automation tools.
These platforms are controlled by their respective providers. Their policies, functionality, pricing, availability and technical behaviour may change independently.
Mention of a third-party product or platform does not imply ownership, control or an official partnership unless expressly stated.
Client Responsibilities
Where actual agency services are agreed, successful delivery may depend on the client providing reasonable cooperation and accurate information.
This may include:
- accurate business information;
- appropriate account access;
- timely approvals;
- website or development support where required;
- reliable conversion or sales data;
- appropriate advertising budgets;
- compliance with applicable platform policies and law.
Account credentials should not be submitted through the public website contact form.
Website Enquiries
Submitting an enquiry through the website does not obligate either party to enter into a commercial relationship.
An enquiry may be reviewed to understand the requested service, advertising situation and potential fit.
We may choose not to proceed with an enquiry where a project is outside the available scope, presents unreasonable risk or is otherwise unsuitable.
Information submitted through forms is also subject to the Privacy Policy .
Fees & Proposals
Any pricing or engagement labels shown on the website are general information only unless a specific price is expressly stated as binding.
Final pricing may depend on:
- advertising spend;
- number of campaigns or markets;
- account complexity;
- tracking requirements;
- product catalogue size;
- CRM or automation requirements;
- agreed reporting and management scope.
Commercial terms should be confirmed separately before paid services begin.
Website Content
Unless otherwise stated, website text, layout, branding, graphics and original visual materials may be protected by intellectual property rights.
You may view the website for normal personal or business evaluation purposes.
You should not, without appropriate permission:
- reproduce substantial parts of the website;
- republish website content as your own;
- remove ownership notices;
- use branding in a way that suggests false affiliation;
- copy proprietary materials for commercial redistribution.
Third-party names, logos and trademarks remain the property of their respective owners.
Prohibited Use
You must not intentionally use the website in a manner that could damage, disrupt or misuse the website or its systems.
Prohibited activity includes:
- sending malicious code;
- attempting unauthorised access;
- abusing website forms;
- submitting intentionally false or deceptive information;
- interfering with website security;
- using automated systems in a manner that materially disrupts normal website operation;
- using the site for unlawful activity.
External Links
The website may contain links or references to external websites and services.
External websites are controlled by their respective operators. We are not responsible for their availability, security, content or privacy practices.
Visiting an external website is subject to that website's own terms and policies.
Website Availability
We may update, suspend, remove or modify parts of the website without prior notice.
The website may occasionally be unavailable because of maintenance, hosting issues, security events or circumstances outside reasonable control.
Limitation of Liability
To the extent permitted by applicable law, the website and its informational content are provided without a guarantee that they will be error-free, continuously available or suitable for every business situation.
You remain responsible for business, advertising, financial and operational decisions made using information obtained from the website.
Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.
Advertising budgets, campaigns and platform settings should be reviewed in the context of the specific business, market and account before material changes are made.
Responsible Use
You are responsible for ensuring that information you submit through the website is lawful and that you have the right to provide it.
You should not use the website to transmit third-party confidential information or credentials without appropriate authority.
Changes to These Terms
These Terms may be updated from time to time as the website, services or operational practices change.
Updated Terms become effective when published on this page unless otherwise stated.
The updated date displayed near the top of the page should indicate the latest revision.
General
If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions should continue to apply to the extent permitted by applicable law.
Failure to immediately enforce a provision does not necessarily mean that the provision has been waived.
Contact
Questions about these Terms can be sent by email.
Email: [email protected]
Need clarification?
Contact us if you have a question regarding these Terms or the information presented on the website.